Called and spoke with Cynthia briefly, and she replied someone would be here in 30 minutes. Lee arrived in about 15 minutes and listened to what happened to the garage door. He knew exactly what was wrong, how long it would take to fix it, and gave us a quote for repair. We accepted and he immediately went to work. A metal cable on the reel on one side had came off the reel. He fixed that. It had wrapped around itself when we had a walking stick that dropped into the track of the door so he fixed that. He then checked the two different types of safety features on BOTH doors and adjusted them. And finally, explained to us how to lubricate the springs, hinges, and rollers on the door, and then did that for us as well. I could not have asked for a better company, better repairs, or a better rate for those repairs. They are VERY experienced in all aspects of their trade. I recommend this company very highly and certainly will do business with them again should we ever have problems with our garage door again. THANKS VERY MUCH!
L. Ellis, Forney, TX
Very courteous and professional. They were competitively priced and installed in a timely manner. I would definitely recommend them to friends and family.
J. Sanders, Forney, Tx
At first, Lee mentioned that my old unit was still functional, but I went ahead and decided I wanted a new unit. Lee said that he could come out a few hours later and install the new unit for me. Lee did an excellent job and the price was more than reasonable. He showed me all of the features on the new unit and even went ahead to make sure that my remote on my car key chain still worked, and it did. Later he helped me reset my remote inside my car, which works perfectly now also. Thanks Lee. Excellent Job!
T. Burgess, Plano, TX
Excellent response time. Called before arrival and showed up on time. Knowledgeable and friendly. I will use again!
B. Taylor, Plano, Tx
Called at 12:06 and gentleman arrived at 12:20 as promised. He changed the spring, adjusted door, lubed it, and programmed my remote for the opener. I can't say enough about his professionalism.
J. Dunn, Forney, Tx
Called for emergency service of my door bent came off track and bent some other metal. Extremely quick for response. Gave quote to repair which was reasonable but opted to just replace the whole thing. Was not pushy to try and upsell from repair, I just immediately asked for replacement. I have been wanting a new door anyway. The quote for replacement was extremely reasonable. Door was dropped down for the night and the next day he came right on time and got straight to work. Quick work and was very friendly at answering questions I had. Amazed at how quiet the new door and opener was. The new door finally keeps all the light out as well as the noise. Would recommend to anyone!
C. Rutter, Forney, TX
They arrived when they said they would and called 20 minutes before arrival to let me know they were on their way. The service was fast, approx. 45 minutes to do the repair. They went over the safety features of my automatic garage door, and tested them with me to show me they worked. He also lubed all the hinges on the door. Their quote was less than the other two I received.
J. Hopland, Garland, TX
Lee, the installer, was very precise. He made sure everything was working perfectly before he gave me the bill. I felt good about the whole job. He was also on time.
G. Cephus, Duncanville, TX.
Very knowledgeable and professional. Pricing was reasonable and arrived on time. Great Job!
D. Block, Dallas, TX
They were very helpful and got the job done fast. I was really happy with the cost of their services. Will use them again.
J. Cozart, Mesquite, TX
On time, friendly, helpful, quick, and professional service. Very pleased with repair.
S. Waggoner, Forney TX
Very professional and had good timing. Was very informative about why the door came off the tracks and showed us how to fix it if it happened again.
D. Meyer, Forney, TX
Mr. Copley arrived on time and did the removal of the old door post. He replaced the new door checking all aspects as he went. A True professional!
P. Charles, Garland, Tx
First phone contact was informative. Scheduled time, performed work as promised, no hidden or extra costs. Would recommend them to others.
L. Jackman, Mesquite, TX
It was such a nice relief to have a professional in my home and explain and service my equipment. I would recommend them anytime to anyone! Garage Doors Repairs & Installations, I really appreciate your professionalism and courtesy. The service provided, from the return call for service and dispatch, all the way to the repairs, was truly a pleasant experience. Not to mention, it was after 5:30 pm on a Friday and they said they would come out for a free estimate and see what they could do to help. Now where can you find that? They are just awesome! Thanks Garage Doors Repairs & Installations.
Elliott C., Forney, TX
Lee was very responsive in coming out to give an estimate and then always communicating with me to let me know the next steps in the process. He informed me that it would be a special order for the doors I wanted and the approximate wait time. I had other options if I wanted the doors replaced immediately. I appreciated the information given during the estimate visit. He was courteous and quick during the replacement process. He even took time after the installation to look at a neighbor's garage door that had been giving the neighbors problems. After installing the garage doors, Lee went over the routine maintenance that should be completed and the timelines on when to complete. He was thorough in his work. His price was by far less than the other estimates and I feel I received a better quality door through his company.
Jeffrey M., Kaufman, TX
We are so thankful for Garage Doors Repairs & Installations. We received great service! Very professional and affordable. Its great to see that you can get great service with a smile.
Dana B, Dallas TX
This company was great!!!!! I called them and they came the same day. The estimate they gave me fit well with my budget so I allowed them to do the repairs. Within no time the garage door was fixed & we were able to use the garage door again. They were friendly, efficient, & affordable. I will use them again.
Nicole J, Forney TX
Thanks for fixing our garage doors & garage door openers today. When we came out this morning our garage door spring was broken but after speaking to you within a couple of hours we were able to get our car out and run our errands. Once again, we appreciate all your help and will be recommending you to all our friends.
K. Sterling, Forney tx
What a great experience this was. My door spring broke and I decided it was time to replace the old wood door. After checking around I found GDR&I and they had the best price on a premier double steel insulated door.
I called back that afternoon and was scheduled for the next morning. The installer, Rob, was out promptly and had the door in by himself in a couple of hours.
I am extremely pleased with the service, quality and especially how nice and professional Rob was.
R. Tribble, Carrollton, TX
Awesome fast service. Replaced springs within an hour on a Saturday night. I was so impressed I had them come back to install a new opener. Professional technician. Quick emergency service.
Wendy R., Richardson, TX
One of my garage doors came off the rails and the metal cable that helps pull the door up came off of the pulley. I contacted Garage Doors Repairs & Installations through Angie's List and less than 30 minutes later, they contacted me. Had an opening the next day and where promptly on time. The technician looked at the door, gave me a price of $129 to fix it. One hour later he was done and the door was operational again. I was afraid there might be some pressure to sell replacement parts, but nothing like that occurred. A 90 day warranty included. I will be contacting Garage Doors Repairs & Installations again the next time I have garage door issues.
C. Murray, Rockwall, TX
I'm really pleased with the service I received from this company. Copley installed it working with my schedule and it looks great. Thank you again!!
Daniella M, Forney, TX
Arrived timely, called in advance with an estimate of when he would arrive and changed rollers on garage door and lubricated door movable parts. Thanks
G. Washington, Grand Prairie, TX
The job was performed in a professional manner and in a short period of time. Very happy with the friendliness of the service rep and his expertise.
J. Daniel, Dallas, TX
I called this morning because the door wouldn't close and they installed the opener a couple months ago. They told me he would be here between 10:00 and 10:30. He showed up at 10:00 and was gone by 10:15. The repair was covered under warranty and they still resolved the issue in an hour and a half from the call. That is amazing!!!! Thank y'all for being awesome!!! Stuff happens but at least they stand behind the equipment they sell and their install.
C. McBride, Terrell, TX
Fantastic work! Came out (on a Saturday), fixed my garage door and taught me a little bit about how it works so that I can avoid or spot problems in the future.
J. Schneider, Forney, TX
Showed up fast, fixed problem quickly at a reasonable price, would definitely recommend. Thanks!!
K. Wright, Richardson, TX